kb111 Terms & Conditions

1 General Terms & Acceptance

These terms and conditions ("Terms") apply to the kb111 platform and all services operated under it. By accessing the website, creating an account, or using any service, you are considered to have read, understood, and accepted these Terms in full.

If any user disagrees with any part of these Terms, they are requested to stop using the platform immediately. kb111 reserves the right to change or amend these Terms at any time.

2 Eligibility & Age Requirement

The following conditions must be met to open an account and use services at kb111:

• You must be 21 years of age or older.
• You must use the platform voluntarily and for personal entertainment purposes.
• Online gaming must be legally permitted in the country or region from which you are accessing the platform.
• Each individual may create only one account.
• You must provide complete and accurate personal information.

3 Account Creation & Management

3.1 Account Creation

All information provided when creating an account must be accurate, complete, and up to date. The user is solely responsible for the security of their account. Your password should not be shared with anyone.

3.2 Identity Verification (KYC)

kb111 reserves the right to verify a user's identity at any time when required. Any of the following documents may be requested for verification:

• National Identity Card (NID)
• Passport
• Driving Licence
• Bank statement or payment method confirmation

Withdrawals may be placed on hold until the verification process is complete.

3.3 Account Security

If you suspect any unauthorised access to your account, you must notify the kb111 support team immediately. You are responsible for all activity conducted from your account.

4 Deposits, Withdrawals & Payments

4.1 Deposits

The minimum deposit amount at kb111 is ৳200. Accepted payment methods:

• bKash — Bangladesh's most popular mobile financial service
• Nagad — Digital payment service by the Postal Department
• Rocket — Dutch-Bangla Bank's mobile banking service
• Bank Transfer — Major banks including Islami Bank, Dutch-Bangla Bank, and BRAC Bank

Deposits are generally credited to the account instantly. For any delays, please contact the support team.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawals will only be made to the same payment method used for the deposit.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

5 Bonuses, Promotions & Wagering

5.1 Welcome Bonus

New users at kb111 receive a 100% bonus on their first deposit, up to ৳8,000. For example:

• Deposit ৳1,000 and receive ৳1,000 bonus — total balance ৳2,000
• Deposit ৳18,000 or more and receive the maximum ৳8,000 bonus — total balance ৳26,000

5.2 Wagering Requirements

A 25x wagering requirement applies to the bonus. Wagering is calculated on the bonus amount only — not the deposit amount. For example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before bonus winnings can be withdrawn.

5.3 Bonus Terms

• Each bonus has its own validity period and conditions — please read the specific terms before accepting an offer.
• Bets placed with bonus funds may not count towards certain games.
• A new bonus cannot be accepted while another bonus is active.
• kb111 reserves the right to withdraw or modify any bonus.
• A bonus may be cancelled if there is suspicion of bonus abuse or manipulation.

6 Gaming Rules & Fair Play

6.1 Fair Play

All games on the kb111 platform are secured by SSL encryption technology. Game outcomes are determined in a fully impartial manner using Random Number Generator (RNG) technology.

6.2 Technical Issues

If a technical error occurs during a game, kb111 follows the policy below:

• If a bet is cancelled due to a server or network issue, the full amount will be refunded.
• If a game stops mid-way, that round may be declared void.
• kb111 is not responsible for losses caused by the user's internet disconnection.

6.3 Multiple Accounts Prohibited

Each individual may hold only one account. If multiple accounts are detected, all of them will be closed and the balance may be forfeited.

7 Prohibited Activities

The following activities are strictly prohibited and will result in account closure:

• Using the platform for money laundering or illegal financial transactions
• Using automated software or bots to play games
• Operating multiple accounts to abuse the bonus system
• Attempting to interfere with the platform's security systems
• Using another user's account information or committing fraud
• Making deposits or withdrawals using a third party's payment method
• Impersonating kb111 staff or providing a false identity

8 Limitation of Liability

kb111 is not liable for the following:

• Loss caused by the user's internet connection being disrupted
• Delays or errors from third-party services (such as banks or mobile financial services)
• Loss resulting from the user's account information being compromised due to their own carelessness
• Service disruption due to force majeure events (natural disasters, government restrictions, etc.)
• Temporary unavailability during system maintenance or upgrades

kb111's total liability shall in no circumstances exceed the value of the transaction in question.

9 Intellectual Property & Copyright

All content on the kb111 website and platform — logos, designs, text, graphics, software, and game interfaces — is the exclusive property of kb111 or is licensed material.

• Users may use the platform for personal, non-commercial purposes.
• Redistribution, copying, or commercial use of any content without prior permission is prohibited.
• The intellectual property of game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) is protected under their own respective terms.

10 Account Closure & Suspension

10.1 Closure by the User

Any user may request the closure of their account at any time through the support team. Available balance may be withdrawn before closure (conditions apply).

10.2 Closure by kb111

kb111 may suspend or permanently close an account in the following circumstances:

• Evidence of a breach of these Terms
• Failure to cooperate with identity verification
• Suspicion of fraudulent activity
• Order from a court or relevant authority

10.3 Self-Exclusion

Under the responsible gaming policy, users may voluntarily restrict or close their account for a set period. For more details, please visit our Responsible Gaming page.

11 Dispute Resolution

For any complaint or dispute, please follow the steps below:

1. Step 1: Notify the support team via live chat.
2. Step 2: If the matter is not resolved via live chat, send a detailed email to [email protected].
3. Step 3: If the issue is not resolved by email, submit it as a formal complaint.

kb111 reviews all complaints honestly and impartially, and aims to resolve them within a reasonable time. The decision will be final and binding on both parties.

12 Changes to Terms and Effective Date

kb111 reserves the right to modify these terms and conditions at any time without prior notice. Updated terms will take effect as soon as they are published on the website.

Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. Users are requested to check this page regularly.

If you have any questions about these terms and conditions, please contact our 24/7 support team:

• Live Chat — directly through the site
• Email: [email protected]

Our support team provides assistance in both Bengali and English.