Play responsibly,
stay safe
kb111 believes that awareness is the key to healthy entertainment. Use our tools and guidelines to set your own limits and play with enjoyment.
What is Responsible Gaming?
Online gaming and betting is a form of entertainment, but it stays healthy only when you play within your means. At kb111, we want you to always stay in control and ensure gaming never becomes a problem.
Responsible gaming means setting a clear budget, respecting time limits, and playing for fun rather than to win. We encourage all our players — especially those who feel gaming is affecting their life — not to hesitate in seeking help.
Gaming services on the kb111 platform are available only to those aged 21 and above. 21+
Warning Signs
- Spending more money than your set budget
- Betting more to try to recover lost money
- Hiding your gaming activity from family or friends
- Gaming disrupting your sleep or work
- Feeling unable to stop playing
- Playing to escape stress or sadness
Our Protection Tools
Deposit Limit
Set the maximum amount you can deposit per day, per week, or per month — entirely on your own terms. Once set, the limit takes effect immediately. Increasing a limit requires a waiting period, but you can lower it right away.
Time-Out Feature
If you feel you need a break, take a time-out for a set period. You can pause for anywhere from 24 hours up to six weeks. During this time, logging into your account or placing bets will not be possible.
Self-Exclusion
If you feel you should step away from gaming for a longer period, use the self-exclusion option. Choices range from six months to a permanent closure. Self-exclusion cannot be lifted before the set period ends.
Gaming History Review
You can view your complete betting and transaction history at any time. Keep track of your spending and time, and adjust your limits if needed. Informed decisions are always the best decisions.
24/7 Support
Reach our live chat at any time, day or night. Our support team assists in both Bengali and English. If you want to talk about a gaming problem, they will help you take the right steps.
Minor Protection
Only those aged 21 or above may open an account and play at kb111. Age is confirmed during account verification. Playing on behalf of a minor is strictly prohibited.
How to Set Limits
Log in to your account
Go to the kb111 Login page and sign in with your username and password.
Go to Account Settings
From the profile menu, look for the "Responsible Gaming" or "Set Limits" option.
Choose your limit
Select whichever you need — deposit limit, betting limit, or loss limit — and set the amount.
Confirm
Once confirmed, the limit takes effect immediately. Contact support if you need assistance.
Keep in Mind
- Lowering a limit takes effect instantly.
- Increasing a limit requires a set waiting period.
- Promotional emails stop while self-exclusion is active.
- Logging in will not be possible during a time-out.
- The support team is always ready to help with any issue.
Need Help?
If you feel gaming is getting out of control, contact us right away. Our team will assist you in taking the right steps, with full confidentiality.
Core Principles of Safe Gaming
At kb111, we always want our players to be healthy and happy. Gaming should be a source of entertainment, not stress. With that goal in mind, we follow certain core principles and encourage you to do the same.
- Play for entertainment: See gaming as entertainment, not as a source of income.
- Set a budget: Decide how much you will spend before you play, and stick to that limit.
- Limit your time: Decide in advance how long you will play each day and use a timer.
- Stop after a loss: Do not bet more in an attempt to recover lost money.
- Stay level-headed: Do not place large bets driven by emotion.
- Do not play with borrowed money: Betting with borrowed funds or loans is highly risky.
- Take breaks: Regular breaks keep your mind fresh and help you make better decisions.
- Talk to your family: Have an open conversation with family or a trusted friend about your gaming.
- 21+ only: This platform is strictly off-limits for minors.
kb111 is an SSL-encrypted platform. We are committed to fair play and player protection.
Self-Exclusion Details
Self-exclusion is a feature that lets you deactivate your own account for an extended period. It is kb111's most powerful responsible gaming tool.
While self-exclusion is active:
- You will not be able to log in to your account.
- No deposits or bets will be possible.
- Promotional emails will be stopped.
- The exclusion cannot be lifted before the set period ends.
Contact the support team to apply for self-exclusion, or submit a request directly from your account settings.
Time-Out Options
Use the time-out feature for a temporary break. Choose from the options below:
Frequently Asked Questions
Enjoy kb111 safely
Play responsibly, respect your limits, and enjoy the fun. Whatever your question, we are always here for you.